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Delivery charges
*Please note the prices quoted are Per Parcel Prices and exclude VAT

UK Mainland (1-2 working days)
£7.99 or Free UK Mainland delivery over £100+VAT (for Non Pallet UK Mainland Orders)
If your order has to be on a pallet, the cost is £65+vat per pallet for UK mainland delivery and £150 per pallet if non UK mainland.

UK Mainland (2-3 working days)
£6.99 or Free delivery over £100+VAT (for Non Pallet UK Mainland Orders)
If your order has to be on a pallet, the cost is £75+vat per pallet for UK mainland delivery and £150 per pallet if non UK mainland.

UK Mainland (3-5 working days)
£4.99 or Free delivery over £100+VAT (for Non Pallet UK Mainland Orders)

Pallet Delivery to UK Mainland
£65 Per Pallet

Highlands and Islands of Scotland (3-5 working days) 
Free delivery over £250+VAT
£12.99* Per Parcel

lsle of Man (3-5 working days) 
Free delivery over £250+VAT
£11.99* Per Parcel

Northern lreland (3-5 working days) -  
Free delivery over £200+VAT
£11.99* Per Parcel if your order is under £150+VAT
If your order works out cheaper for us to send on a pallet than via parcels (we will contact first to make sure you accept and can handle pallet deliveries to your address)

Jersey / Channel Islands (3-5 working days) Free delivery over £250+VAT
£11.99* Per Parcel

Standard deliveries are made during Working/Weekdays and this is classed as Monday to Friday. Weekend deliveries are not included with the standard delivery methods listed above and is classified as a Premium Service with Parcelforce and DPD. Weekend deliveries are classed as Saturdays and Sundays and prices begin from £19.99 + VAT.

Please note delivery prices quoted exclude VAT

If free delivery is applied to an order it is for UK mainland only, it does not apply to Europe, Scottish Highlands and Islands, Northern Ireland, Southern Ireland, Isle of Man and all offshore Isles or Europe.

When you make an online order, it has to be process through a third party fraud protection system, to check you card payment is not fraudulent. This can take 1-3 hours to get a response. The system is based on a traffic light system. If your order payment has not been given the green light, we will not process that order until it has passed. We will make every effort to contact you and notify you of any delay in processing your order if an item is found not to be in stock or you payment has been rejected.

European orders:

All EU orders can now be processed via our website directly and payment made via credit/debit card. You can now sign up to our website and select the EU member country you are in, and when at the checkout, you can select your country for delivery. The cost of delivery is worked out automatically using a weight calculation system.

We also accept PayPal payments and bank transfer payments for EU Orders. Please be aware that bank transfer payments (PayPal eCheques) can take up to 5-7 working days to reach our account. The order will not be dispatched until the funds have cleared.

0% VAT Rate - European customers with a VAT number and require 0% UK VAT rate, please sign up to our website and then send us your email address that you registered with, please also send us your:

1) VAT number, 
2) company name,
3) company address details.

Once we have checked the details are eligible for 0% rate vat, we will then apply the 0% VAT rate to your online account for you to make future orders via our website with the vat charged at 0%.
If you require any further information please email us at
Delivery charges
*Please note prices quoted exclude VAT
Austria (3-4 working days) £9.99* (Per Parcel)
Australia (Pallet 15-20 working Days) £249 Per Pallet
Belgium (2-3 working days) £9.99* (Per Parcel)
Bulgaria (4-6 working days) £34.99* (Per Parcel)
Canada (Pallet Only 15-20 Working Days) £199 (Per Pallet)
Cyprus (3-4 working days) £180.00* (Per Parcel)
Czech Republic (3-4 working days)  £14.99* (Per Parcel)
Denmark (3-4 working days)  £9.99* (Per Parcel)
Estonia (4-6 working days) £14.99* (Per Parcel)
Finland (4-6 working days) £14.99* (Per Parcel)
France (2-3 working days)  £9.99* (Per Parcel)
Germany (2-3 working days)  £9.99* (Per Parcel)
Gibraltar (4-6 working days) £34.99* (Per Parcel)
Greece (inc islands) (4-6 working days) £14.99* (Per Parcel)
Hungary (4-6 working days) £14.99* (Per Parcel)
Ireland (2-3 working days) Free delivery over £250+VAT £11.99* (Per Parcel)
Italy (3-4 working days) £11.99* (Per Parcel)
Latvia (4-6 working days) £34.99* (Per Parcel)
Lithuania (4-6 working days) £34.99* (Per Parcel)
Luxembourg (2-3 working days)  £14.99* (Per Parcel)
Malta (4-6 working days) £34.99* (Per Parcel)
Netherlands (2-3 working days)  £14.99* (Per Parcel)
Poland (4-6 working days) £16.99* (Per Parcel)
Portugal (4-6 working days) £16.99* (Per Parcel)
Romania (4-6 working days) £34.99* (Per Parcel)
Slovakia (3-4 working days)  £14.99* (Per Parcel)
Slovenia (4-6 working days) £14.99* (Per Parcel)
Spain* Mainland (3-4 working days)  £11.99* (Per Parcel)
Spain* Balearic Islands Only (3-5 working days) £34.99* (Per Parcel)
Spain* Canary Island Only(5-7 working days) £34.99* (Per Parcel)
Sweden (4-6 working days)  £24.99* (Per Parcel)
Switzerland (3-4 working days)  £16.99* (Per Parcel)
USA (Pallet Only 15-20 Days) £199 Per Pallet

Rest of the World Delivery

USA (United States)   £199 Per Pallet 

Canada £199 Per Pallet 

Australia  £249  Per Pallet 

Delivery Exceptions 
AB10-12, AB13-16, AB21-25, AB30-31, AB32 6, AB33-38, AB39 z, AB39 3, AB41 6-8,
AB41-43, AB43 6-8, AB44-45, AB51-56 & 63.
DD8-10, DD11, DG1-14 & 16, EX16-23 & 31-39, FK1-7, FK8 1,2, FKB3, FK9-21, KA26, LD1-8, LL15-49 & 51-78, PH8-16, PL10-19 & 22-35, PO30-41, SY7-25, TD1-12, TD14,
TD15 1, TD15 2, TR1-20 & 26-27.
HS1-9*, IV1-3, IV4-36, 40 & 52-54, IV41-49, 51 & 55-56, KA27*, KA28* KW1-3 & 5-14, KW15* KW16-17*, PA60, PA61, PA78, PH17-26, PH30-41, PH42, PH43, PH44, PH49-50, ZE1*, ZE203*
*Items posted from Scottish postcodes in zone 1 to Scottish island postcodes in zone 2 will incur a surcharge.
BT21-26, 29-35, 38-46, 49-61, 66-73, 75-91, BT47-48, 62-65, BT74, 92-94,
IM1-9 & 99, TR21-25
Please note we use Parcelforce and DPD for all of our UK mainland deliveries
PLEASE NOTE: It is the customers' responsibility to be in when your order is due for delivery. It is essential to arrange to have your order delivered to an address where someone will be there to receive it.
Orders received by 2pm will usually be despatched the same day, provided that goods are in stock. We will make every effort to contact you and notify you of any delay in processing your order if an item is found not to be in stock. You will receive email notification when your order is received and you will also be sent notification when your goods are despatched. 
Delivery Service
The delivery service is based on a 1-2 working day service, meaning orders placed before 2pm Monday to Thursday will be delivered in 1-2 working days and orders placed before 2pm on Friday will be delivered on the following week. Please note that although this service is generally reliable IT IS NOT GUARANTEED and no delivery time is stipulated***. A next day by noon service is available at extra cost this service is not available in any exception zone area.
All our services are traceable and if you call us then we will be happy to supply you with tracking details of your parcel. A signature will be required as a proof of receipt of goods. We will accept special instructions to leave with a neighbour if you think you might not be in, this must be arranged and added to your order notes when placing your order.

Can I have my order Delivered on Saturday?
We can provide a Saturday Delivery - Our usually delivery service is Monday - Friday (Our couriers can deliver on a Saturday, but it is a premium service at extra cost, and not quite as reliable. Please select Saturday delivery at the checkout, this is only available up to 2pm on Friday.
Please note some UK destinations are too remote to receive an 1-3 day service from Parcelforce. Please check to see whether your postcode is able to receive deliveries before placing an order and paying for this service.
A signature will be required as a proof of receipt of goods.  
1) Please note delivery prices quoted exclude VAT
2) No deliveries will be made on Christmas Day, Boxing Day, New Year’s Day and bank holidays.
3) A  next day before noon or weekend delivery will incur a surcharge and must be arranged by phone. We can arrange a guaranteed timed service for delivery before noon, except in exception areas. 

Out of Stock Items
All products with an add to cart button on this site are usually in stock items and available for online order or collection. If upon receipt of your order a product is found to be out of stock, we will attempt to inform you immediately as to the next possible delivery date.  If you are planning to collect then we advise that you phone in advance to ensure items are in stock.  

Delivery Terms and Conditions
We contract a Third Party for deliveries, although we endeavour to achieve our 1-2 day delivery service we cannot be held responsible for hub depot break downs, vehicle breakdowns, extreme weather conditions acts of malicious or terrorist incidents or any unforeseen occurrences that delay or curtail your delivery. (Please order in plenty of time for vital deliveries) accidents do happen rarely. Our Third party Deliveries are contracted only to deliver to customers’ threshold (door) not to where the customer may want goods put. Any order refused because driver will not carry item to a specific area other than threshold will not be accepted and will be liable for return postage  and incur a £25 administration fee as the delivery company has fulfilled their contract you have broken yours by not accepting delivery. Any parcel delivered that in your opinion appears damaged parcel must be signed for as damaged, do not sign parcels as unchecked no claims for damages can be claimed at later date. Please report any problems with your order within 48 hours of receipt, any items to be returned we must be informed of within 14 working days from day of delivery in writing no exceptions. (You must check your delivery within 48 hours) 


Returning Goods
All returns are at the customers expense - This includes wrongly ordered goods.
We are unable to refund carriage charge. Where items are being returned we insist that they are returned  unopened and unused and in their own original packaging. Please make sure you get a receipt from the post office or delivery service when you return an item in case of damage or loss.